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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanessa Quarshie

July 12, 2024

5  out of  5 rating by Vanessa Quarshie
"My mom has been with Kerry Mitchell for as long as I can remember and once I needed my own insurance they were my first choice. I have car insurance and renters with them, Jazmine always takes care of me and maximizes my discounts. Geico quoted me more than double for my car insurance. They are truly the best!"
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Yami Reyes

July 1, 2024

5  out of  5 rating by Yami Reyes
"Ingrid is very friendly and professional. She was very helpful and attentive every time I had a question."
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Veronica Gomez

June 28, 2024

5  out of  5 rating by Veronica Gomez
"Ingrid me hizo una cotización de seguro de auto. A parte de ser muy amable, ella me explicó muy bien las coberturas y me ahorró dinero. En verdad recomiendo a Ingrid y Kerry Mittchell a cualquier persona interesada en seguro!"
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Kenneth Ray

June 21, 2024

5  out of  5 rating by Kenneth Ray
"I contacted Kerry Mitchell State Farm Insurance and talked to Ingrid Palacios concerning paperwork for an HELC for my mother-in-law. Within 20 minutes the bank had the needed paperwork; on top of that we recievied a copy for our records. I am very please with Ms. Palacios and the quick turn around."
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Lorena Mira Carvajal

May 14, 2024

5  out of  5 rating by Lorena Mira Carvajal
"Una gran compañía, compuesta por un equipo de trabajo muy profesional, capacitado para atender y resolver las dificultades de sus clientes,en especial la Agente de servios Ingrid M Palacios muy atenta y siempre dispuesta a solucionar cualquier inconveniente.Me encanta State Farm de Kerry Mitchell."
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Karla Barboza

May 6, 2024

5  out of  5 rating by Karla Barboza
"Kerry is an excellent agent! He has great customer service skills, is very efficient, and gets the job done! He is a great representation of State Farm :)"
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Dr. Motiur Rahman

April 22, 2024

5  out of  5 rating by Dr. Motiur Rahman
"I was trying to have my car insurance for at least a week. I called several agent and I received many quotes, some agents asked for my car registration document and even photo of my car. I got frustrated dealing with the agents. Every time, I call I need to verify my identity, and then they transfer to other agent and the same process. Finally one of my relative asked me to reach our State Farm Kerry Mitchell's office. An agent named Jazmine picked up the phone. She was very courteous and professional and told me she will call me back in 30 minutes. She called me in time, sent the quote to my email. The price was reasonable and she offered a good coverage. We agreed, and payment was made over telephone. My insurance was done!!! In short, reasonable price, good service, effective and efficient agent (Jazmine)."
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Wayne Wright

February 5, 2024

5  out of  5 rating by Wayne Wright
"Excellent customer service. Great response time."
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Marvin Andino

November 27, 2023

5  out of  5 rating by Marvin Andino
"I appreciate, ms Ingrid Palacios she do really good job helping me find a good price on my car insurance she is very professional, and communicate good with the costumers thanks so very much good 👍 job"
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Melody C.Moore

October 17, 2023

1  out of  5 rating by Melody C.Moore
"This is the worst state farm agency I've ever detail with. Their agent Mrs. Ingrid have very poor communication skills when it comes to writing policies.Also, adding policies that you didn't sign up for. It's been a total nightmare in my experience dealing with this branch."
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Gates Ledbetter

October 2, 2023

5  out of  5 rating by Gates Ledbetter
"Very quick to service. Claudia is great!"
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Cindy Copland

September 2, 2023

3  out of  5 rating by Cindy Copland
"I was offered a pretty decent premium rate for my auto insurance, so I signed up. However, I wasn't given all the details. I was told that there would be an online defensive driver course that I would need to take, but that it would only take about 30 minutes of my time. Hah!! If you really sit down to read and study the material, it is several hours. Also, I was NOT informed that our vehicles would need to be programmed with the Drive Safe & Save program that would continually monitor our driving. And it's not just a temporary thing - the driving is continually monitored throughout the insured period. This would have been nice to know and consider before signing up. The program is a pain in the butt to me. I stopped trying to keep up with my score and continually having to enter whether or not I was the driver for each trip. Not informing me of this required part of the insurance was very unprofessional."
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Atiana Rawls

May 15, 2023

5  out of  5 rating by Atiana Rawls
"JAZMINE is the absolute best. She’s knowledgeable, professional , prompt , & thorough . She’s exhibits PREMIER customer service ! Not to mention , I was able to save on my car insurance. My entire experience (from my initial switch ) was SMOOTH. No kinks. No worries. Very peaceable and settling ! 5 STARS … HIGHLY RECOMMEND"
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Denise Benloss

May 2, 2023

5  out of  5 rating by Denise Benloss
"Jazmine Warren is the absolute best. She made the process and my transition to her company easier and saved me money. She’s warm, friendly and exudes confidence in what she does. Excellent customer service skills. Thanks again Jaz. You were truly an answer to my prayer. I recommend you again and again."
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Kiesha Scott

April 11, 2023

5  out of  5 rating by Kiesha Scott
"I had a issue with access to obtain my insurance information online. I spoke with Jazmine and she is a rock star! She took the time to identify my issue and was extremely patient, professional, and went above and beyond to identify additional discounts (without being prompted)! Thank you Jazmine for putting the customer first 😊!"
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J. Mark Clark

April 10, 2023

5  out of  5 rating by J. Mark Clark
"I was looking for new insurance and wanted to work with State Farm. They were highly recommended from friends and family. Today I found out why, Jasmine was really helpful and made it hassle free. Looking forward to being with state farm from now on."
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Gonzalo Ochoa

March 31, 2023

5  out of  5 rating by Gonzalo Ochoa
"Community & Dedication to Others! It's not often you come across someone or a group of people who truly Care. Kerry Mitchell's Office has Showed Up and Stands Out over the Rest! Claudia is Professional, hard working and Kind Hearted, a true people person. Ingrid has Problem Solving Qualities that are Top Notch! Claudia has shown Kindness and Willingess to Pivot when needed without hesitation. Together this office is Hands Down what Community & Customer Service is ALL ABOUT! Having Car Insurance is so much more than I could have ever imagined. Thank you so much for your Service to Others and your Kindness along the way! You have Gained my trust and Earned a Customer for Life"
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Dariel Dickinson

March 28, 2023

5  out of  5 rating by Dariel Dickinson
"I’ve been with State Farm for a few years now and they are so helpful. I called today and Jasmine helped me so much. I’m very grateful for her"
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Rae R

February 6, 2023

5  out of  5 rating by Rae R
"I worked with Jazmine who made this process very easy. This was seamless from quite to switching over from my other carrier."
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Kimberly Phillips

February 3, 2023

5  out of  5 rating by Kimberly Phillips
"I have been with State Farm since 2007 with all of my important insurance needs (Home, auto, life and personal property). I must say the level of professionalism has continued to exceed my expectations. A big thank you goes to Jazmine Warren for her continued advice and support in my journey to ensure I'm properly insured."
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Natasha McCalla

February 1, 2023

5  out of  5 rating by Natasha McCalla
"Our representative, Jazmine, was amazing with assisting us. She presented herself as courteous, knowledgeable and efficient. She made our switch expeditiously and accurately. Also, the prices at State Farm were unbeatable!"
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Angel Aragon

November 22, 2022

5  out of  5 rating by Angel Aragon
"Ingrid Palacios she did a great job helping me get the right cover for my autos insurance"
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Sukanto Dey

August 18, 2022

5  out of  5 rating by Sukanto Dey
"I've known Kerry Mitchell for more than ten years. He cares deeply about his clients and the community. When I call Kerry or the office with a problem, they start working on a solution right away. Thank you for everything!"
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Mohammed Ali

June 17, 2022

5  out of  5 rating by Mohammed Ali
"Great experience. Don't know enough good words for Ingrid. She's been helping me for over 2 years now . Just a wonderful person . I wish I had somebody like that in my business. A good soul . God bless."
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Wayne Wright

June 14, 2022

5  out of  5 rating by Wayne Wright
"The constant professional. Always looking out for my best interest and providing updates on how to help lower my rates."